REFUND POLICY
Transparent & Fair Refund Guidelines
Pragti Technologies follows a clear refund policy to maintain transparency, fairness, and trust between our clients and services.
Refund Eligibility
Refunds are applicable only under specific conditions where the project has not been started or agreed terms are not fulfilled.
- Refund possible only before project initiation
- Partial refund may apply based on work completed
- Refund request must be made in writing
Refund Conditions
Refunds depend on project stage, resources used, and work completed at the time of cancellation request.
- No refund after design/development approval
- Refund subject to management decision
- Advance payments may be non-refundable in some cases
Non-Refundable Cases
Certain services and situations are not eligible for refunds due to resource allocation and digital service nature.
- Completed or delivered projects
- Digital marketing and SEO services already started
- Third-party tool or hosting charges
- Client-side delays or miscommunication
Refund Process
All refund requests are reviewed carefully and processed within a reasonable timeframe if approved.
- Submit refund request via email
- Review by management team
- Approval or rejection notification
- Refund processed within 7–14 working days (if approved)
Need Help?
Contact our support team for refund-related queries or project discussion.
Contact Support